Refund policy

RETURN & REFUND POLICY

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the day on which you or a third party (other than the carrier) takes physical possession of the goods.

How to Return:

To exercise your right of withdrawal, contact us at: Boldisdaniel93@gmail.com with your name, address, order number, and your decision to return.

Return Shipping Costs:

The direct cost of returning the goods shall be borne by the customer.

Refund:

We will reimburse all payments received from you within 14 days of receiving the returned goods, using the same payment method as your original transaction.

Conditions:

Items must be returned unused, in their original packaging. Toys and children's accessories cannot be returned if the sealed packaging has been opened, for hygiene and safety reasons.